Please visit our chat with us online page to learn more about our secure chat and how to access it. You can let us know by logging on to Mobile and Online Banking, starting a chat and typing in “tell us once”. This is so you won’t have to repeat yourself every time you speak to us.įor example, if you struggle with your hearing, you can let us know so that when you call us, we’ll speak louder without you needing to tell us again. When you speak with one of our colleagues, they’ll take the time to understand your needs and securely record this with your consent. This could be because of your physical or mental wellbeing, difficulty understanding or managing money, or a life event that you may have experienced. You may be experiencing a situation that’s affecting the way you manage your finances. If you're affected by a physical or mental disability there are a number of ways in which we can help you, whether with adapted branches or materials, or extra support from our staff. Investment fees, charges and key documents.Savings and investments View all savings and investments.Everyday No Balance Transfer Fee Credit Card.Everyday Long Term Balance Transfer Credit Card.Where can I get Santander Edge cashback.

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